DELIVERY

DELIVERY TIMES 

Orders are dispatched 2 days after the order has been placed and will be delivered 3-4 working days after dispatch. 

 

DELIVERY TERMS

Goods will be delivered to the delivery address specified in the order. We only deliver to residential and business addresses, hence, not to PO boxes. Your goods will be delivered Monday to Friday. The time of delivery depends on the suburbs in which the delivery takes place and the carrier used. The goods must be signed upon receipt. It does not necessarily need to be signed by you. People at the delivery address (e.g. a family member, friend or receptionist) may sign for the receipt with a binding effect on you.

Our courier will make one delivery attempt. The courier will contact you prior to the delivery to confirm you are able to accept it. If the package appears to be damaged you should refuse to receive the goods. If you wish to complain about any lack of conformity, you are required to give notice to us.

SEPARATE DELIVERIES

If your order consists of multiple goods, we reserve the right to make separate deliveries. Separate deliveries may be necessary if certain goods are delayed or out of stock at the time of ordering. You will be informed if your order is subject to separate deliveries. You will not be charged with additional delivery costs for separate deliveries.